What is the history of Krumlov House?
Our hostel is made of two connected houses, one older than the other. The oldest house, from the mid 1700s, stands on the street corner, next to an old Rožmberk road marker (1651). Next door, where our main entrance is, was the town bakery in the early 20th century. It soon fell into disrepair and a number of families came and went. Then, in 1996, Cal and Carolyn Zukowski thought it would be a good idea to open a hostel there. Here's the story of how they started.
Can I leave my luggage with you?
Certainly! You can leave your luggage safely with us until 6pm when we close.
What is the driving distance between Český Krumlov to major cities and airports?
Linz, Austria (LNZ) is closest to us; a 1.5 hour drive. Prague Vaclav Havel Airport (PRG) (2.5 hours); Vienna International Airport (VIE) (3.5 hours) and Salzburg (SZG) (3.5 hours).
What are the best modes of transport to Český Krumlov?
The RegioJet bus leaves hourly on the hour from Prague's Na Knížecí station (above the metro stop: Anděl) where you will also find Flixbus (3 per day). You MUST reserve these popular bus services in advance through their websites. Or, you can take the train. From other cities we recommend the convenience of the door-to-door CKShuttle service. For all bus and train combinations from anywhere in Europe to Český Krumlov, go here .
What time is check in and check out?
Our hours of operation are between 9am and 6pm. You can check in at any time within these hours. Check out is at 10am; you are welcome to leave your luggage with us and use our kitchen and lounge until you leave.
If you need to leave very early, that's okay too. Make sure your accounts are paid up the night before you leave, and leave your key on the reception desk.
We understand that problems can happen when you're travelling. Please call, text or email if you will be arriving later than planned.
Do you have a guest kitchen?
Absolutely. This is probably the best kitchen you’ll encounter on your travels. We provide you with free coffee and tea, and everything you need to make a great meal, including spices and oil and all the utensils you need.
Can I borrow a hairdryer, iron, or adaptor?
Yes! And you are welcome to borrow them.
Can I rent a towel?
You can borrow a towel without charge.
What methods of payment do you accept?
Cash (CZK and EUR), Visa and Mastercard.
Do you offer free wifi?
Yes, we have free wifi coverage in all rooms of the hostel.
Do you offer a laundry service?
Yes! We will wash your laundry for you so that you can enjoy your day in town. Price: 300,- CZK (same-day service), or 200,- CZK (overnight service) per 5 kilo load.
Can I smoke in Krumlov House?
Sorrry, no. We are 100% non-smoking.
How safe and secure is the hostel? What about Český Krumlov?
Our hostel and town are safe, even when it’s dark. Please use your common sense. If you have a very expensive piece of equipment, lock it in one of our security lockers. Private rooms in the hostel have locks on the doors.
I want to stay in an all-female room. Is this possible?
Yes! We have a four-bedded, all-female dorm that is often full. Book now!
Is there an age limit at the hostel?
In the dorms, we allow adults of all ages but do not allow children under the age of 16. We are a family-friendly hostel and we recommend that families reserve private rooms.
Do you offer food and/or drink?
No. But we’re 150 meters from the local supermarket and mini-market where you can get supplies to create your own meals in our self-catering kitchen.
Can you send me a booking confirmation so I can apply for a visa?
Yes, we can do that. Please make your reservation with us. Then, send us an email at firstname.lastname@example.org with the names of all people in your party. We’ll then send you confirmation for the embassy.
Can I park at the hostel?
Yes, we have three dedicated parking spots that are available. If you have a large van, you may need to park it in the designated parking areas of Český Krumlov. We are closest to car park P3. For a discounted parking rate, buy a parking card at the Infocentrum on the town square. For current parking availability, please call us at +420 728 287 919.
I don’t have a credit/debit card; how do I make a reservation?
It is more economical to borrow a card from a friend to pay the 1.50 EUR booking fee. But never fear! Send us an email and we will help you find a solution. Remember, international bank transfers are expensive, and PayPal garners an administrative charge of 3%.
Can my pet travel with me?
Well-behaved, clean dogs are welcome in our self-catering apartment as long as their pet parents accompany them at all times and don't leave them unattended and howling all night. Sorry, but due to allergies, cats are not allowed.
I want to rent the whole hostel. Is this possible?
Absolutely! Krumlov House sleeps up to 28 guests maximum. For 450 EUR, you can rent the entire hostel for a night. If you are interested in renting the hostel for your family reunion, wedding, or group event, please email Carolyn directly at email@example.com
I’m vegetarian/vegan/lactose- and/or gluten-intolerant. Where can I eat?
Luckily, there are a few places in town that cater to you. To buy your own food for cooking at the hostel, go to the health food shop PoHanka open Monday through Friday only. Our favourite vegetarian restaurant Laibon has many vegan, lactose- and gluten-free options. You can also try Indian Restaurant Nirvana.
What is “WriteAway?”
Our hostel is the perfect setting for a writer's workshop. All private rooms feature a writing desk and views over the town, and access to our extensive library, where you will find books for writing inspiration. For more information, go to WriteAway.
How do you manage data collected from your hostel guests?
We need a minimum amount of information to process your booking. In order to check you into our hostel we must be compliant with local and state authorities. We must also retain records of our guests for a period of up to ten years. The information we retain includes your:
name, current address, date of birth, nationality, passport number, and Schengen Visa number (if you have Schengen obligations), your date of arrival and date of departure. Any credit card information is stored with a PCI-compliant credit card processor. All guest details (above) and any email correspondence is stored on our password-protected cloud.
As we're a low-key and quiet hostel, we won't spam you with newsletters or special discount coupons. However, you will get an arrival email with information about everything happening in town, and a departure email, thanking you for your stay and asking you to review or share your photos about us on different portals such as TripAdvisor, Google+, Instagram, or Facebook. If you would like to opt out of those emails, please let us know at firstname.lastname@example.org